Home PC and Network Services Division

What to do when you get a Computer Virus on your computer?

How to handle a Computer Virus

When you first suspect a computer virus on your computer, you usually get some pop ups, or the PC all of a sudden runs very slow, or redirected to another location.  The best resolution would be to either run a computer Virus scan or call your local Information Technology Professional (Avanti Networks Inc.) .  But Avanti Networks Recommends that you at least disconnect the network cable, or shut down your wireless so that you do not spread the computer virus.  If your unsure shut down the computer and call someone

Here are some tips taken from Homeland Security Website:


Stop.Think.Connect. Cyber Tips

Quick Tips

The majority of cybercriminals do not discriminate; they target vulnerable computer systems regardless of whether they are part of a government agency, Fortune 500 company, small business, or belong to a home user. However, there are steps you can take to minimize your chances of an incident:

  • Set strong passwords, change them regularly, and don’t share them with anyone.
  • Keep your operating system, browser, and other critical software optimized by installing updates.
  • Maintain an open dialogue with your friends, family, colleagues and community about Internet safety.
  • Use privacy settings and limit the amount of personal information you post online.
  • Be cautious about offers online – if it sounds too good to be true, it probably is.

Incident Response

The extent, nature, and timing of cyber incidents are impossible to predict. If you are a victim of a cyber incident, follow the steps below to respond and recover from the incident.

Immediate Actions
  • Check to make sure the software on all of your systems is up-to-date.
  • Run a scan to make sure your system is not infected or acting suspiciously.
  • If you find a problem, disconnect your device from the Internet and perform a full system restore.
If at Home
  • Disconnect your device from the Internet to prevent an attacker or virus from being able to access your system.
  • If you have anti-virus software installed on your device, update the virus definitions and perform a manual scan of your entire system. Install all of the appropriate patches to fix known vulnerabilities.
If at Work
  • If you have access to an IT department, contact them immediately.
  • If you believe you might have revealed sensitive information about your organization, report it to the appropriate people within the organization, including network administrators.
If at a public place (school, library, etc.)
  • Immediately inform a librarian, teacher, or manager in charge. If they have access to an IT department, contact them immediately.

Incident Reporting

After taking immediate action, notify the proper authorities: